At Liyana RCM LLC, your privacy and trust matter most. We know you’re sharing sensitive information with us, and we take that responsibility seriously. This policy explains in clear and simple words how we collect, use, and protect your information while supporting your practice.
We only collect what’s needed to provide our services:
Credentialing Information: Professional qualifications, work history, and ID documents.
Medical Billing Details: Patient demographics, insurance information, and billing records (only what’s required).
Licensing Information: Certifications, degrees, and provider licensing details.
We don’t collect unrelated personal data, and we never collect information from individuals under 18.
Your information is used only to make your practice run smoothly:
Credentialing with insurance companies and regulators.
Preparing, submitting, and following up on claims.
Assisting with licensing applications and renewals.
Sharing service updates and administrative notices.
Staying compliant with HIPAA and other laws.
Keeping your data safe is our top priority. We use:
Access limited to authorized staff only.
Secure physical, electronic, and procedural safeguards.
Regular reviews and improvements to our security systems.
We share information only when necessary or legally required:
With insurance companies for credentialing and claims.
With government agencies for licensing.
If required by law, such as court orders or regulatory requests.
We will never sell, rent, or trade your information.
We keep your data only as long as needed to serve you or meet legal requirements. When it’s no longer required, we securely destroy or anonymize it.
We don’t share mobile information with third parties for marketing or promotions. Text messaging opt-in data and consent are never disclosed to anyone else.
We may update this policy if regulations or our services change. Updates will be posted on our website with a new “last updated” date.
If you have any questions or concerns, we’re here to help:
📞 Call: +1 (505) 524-0515
📧 Email: info@liyanarcm.com
🌐 Website: www.liyanarcm.com
At Liyana RCM LLC, we’re committed to protecting your privacy with honesty, compliance, and professionalism while keeping our communication easy, approachable, and provider-friendly.