1. Introduction:
Welcome to Liyana RCM LLC (“Company,” “we,” “our,” “us”). By using our website WWW.LIYANRCM.COM, submitting your information, or engaging with our Medical billing services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.

2. Services:
Liyana RCM LLC provides Medical Billing services. Communication with customers may occur via phone, email, or SMS text messages.

3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from Liyana RCM LLC. Messages may include appointment confirmations, client status, schedule changes, or service updates.

Message Frequency: Varies depending on Services activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.

For urgent inquiries, you may contact us at:
Phone: (505) 524-0515
Email: sales@liyanrcm.com

4. Privacy Policy:

Data We Collect: Name, phone number, email submitted through our forms.
How We Use Data: To provide Medical billing services, confirmappointments, send service updates, and respond to customer inquiries.
Storage & Security: Customer data is stored securely and not sold, rented, or shared with third parties except as required by law.
Third-Party Services: Our SMS services may be facilitated through trusted third-party carriers, subject to their compliance requirements.

5. Refunds & Cancellations:
Since Medical billing are service-based, cancellations may be handled on a case-by-case basis. Refunds are only provided if  services are not delivered as agreed.

6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our systems. Customers must provide accurate information for communication and service delivery.

7. Changes to Policy:
Liyana RCM LLC reserves the right to update these Terms and Policies at any time. Updates will be posted at WWW.LIYANRCM.COM

8. Contact Information:
Liyana RCM LLC
1209 Mountain road PL NE STE R
Albuquerque, NM 87110, USA
Phone: (505) 524-0515
Email: sales@liyanarcm.com